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AxisDelta Home Refund & Cancellation Policy

Deltaweb Legal

Axis Delta - Refund & Cancellation Policy

Our business' return and cancellation policy is hereby made available to customers on our website and they have to agree to its terms during the order process. Customers have to click on an "Accept" or "Agree" for return and cancellation button before submitting their payment information. We reserve the right at our discretion to make changes to this policy at any time.

Refund Policy

When you buy our products/services, your purchase is covered by our 30-day money-back guarantee. If you are, for any reason, not entirely happy with your purchase, we will cheerfully issue a full refund. We develop and sell software that we use ourselves every day and have thousands of satisfied customers worldwide, and our support is second to none. That is why we can afford to back our products with this special guarantee.

To request a refund, simply contact us with your purchase details within ninety (90) days of your purchase. Please include your order number (sent to you via email after ordering) and optionally tell us why you’re requesting a refund – we take customer feedback very seriously and use it to constantly improve our products and quality of service. Refunds are not being provided for services delivered in full such as installation service and provided knowledge base hosting service.

Refunds are being processed within 21 days period.

Cancellation Policy

M/S TEKNIX believes in helping its customers as far as possible, and has therefore a liberal cancellation policy.

Under this policy:

Cancellations will be considered only if the request is made within 72 hours of placing an order. However, the cancellation request will not be entertained if the orders have been communicated to the vendors/merchants and they have initiated the process of shipping them.
There is no cancellation of orders placed under the Same Day Delivery category.
No cancellations are entertained for those products that the TEKNIX marketing team has obtained on special occasions like Pongal, Diwali, Valentine’s Day etc. These are limited occasion offers and therefore cancellations are not possible.

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"We are running our entire web-hosting & domain business on a white label reseller platform powered by Axis Delta since last 6 years, we are happy with their services and will continue to do business with Deltaweb"

Chiranjib karmakar | CEO

www.arcssolution.com

"Outstanding support with a standard complaince factor of guranteed response time ranging maximum 59 min. I shifted my server to Axis Enterprise edition and uploaded huge video files for web streaming. Most definitelty one should go for their Deltaweb Enterprise series of servers. I recommend Axis Delta and will do more business with them in future".

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www.solutionsmedia.org

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